Can I use payment options other than Interac for Autoload? | Mydoh

Can I use payment options other than Interac for Autoload?

Can I use payment options other than Interac for Autoload?


At present, an Autoload request can only be created when loading funds into your Mydoh parent wallet through Interac e -Transfer. We completely understand how beneficial it would be to offer more payment options for Autoload & this is something that is on our team’s radar to be introduced in the future.

To load funds instantly, you can still of course use RBC Online Banking or Interac e-Transfer.

If you have any questions, or would like to speak with our support team, please send us an email via hello@mydoh.ca or contact us through the in-app chat 😊.

Please note: Users may only have one pending money request active at a time.  If you already have an Autoload set-up, you cannot make an additional request for funds via Interac e-Transfer, unless you cancel your Autoload set-up, and your recipient declines any of its outstanding requests from their email. You can of course still load funds via RBC Online Banking directly, despite having a pending transfer.