Once you have set up your Autoload in your parent wallet, the Interac Money Request recipient you selected during setup (even if it’s you!) will receive an email as soon as the following criteria has been met: 

1. Your Autoload is ‘Active’
2. Your wallet balance fell below the threshold you chose, or the cadence at which you selected to receive an email to load funds has been reached. For example, if you set up your Autoload cadence to send your recipient an email every week, your recipient (even if it’s you!) will receive an email every week beginning the day you set up Autoload.
3. You have completed any transaction aside from a withdrawal after setting up Autoload

If you have any questions, and to speak with our support team, please send us an email via hello@mydoh.ca or contact us through the in-app chat 😊.