Contact Us

At Mydoh, we’re here to help you raise money-smart kids. If you have any questions, let us know and we’ll get you the answers. Check our FAQ, chat, or email us.

Need help with Mydoh?

Browse our most commonly asked questions.

Browse FAQ

Get in Touch

20 Bay Street, 17th Floor
Toronto, Ontario M5J 2N8

hello@mydoh.ca

 

Chat In-App

Chat with a Mydoh team member in-app.
(Mon – Fri from 9 a.m. – 5 p.m. EST)

Start your free trial today

Get your first 30 days free and give your kids a head start on building money skills*.

Seriously Secure

Kids can spend in-store and online up to allowable limits with their Mydoh Smart Cash Card issued by Royal Bank of Canada and powered by Visa.

Terms & Conditions

*The 30-day free trial offer is activated on the date of completion of the Mydoh mobile app account registration process. After your free trial offer ends, a monthly subscription fee of $4.99 ($2.99 for RBC Clients) will be taken out of your Mydoh Wallet. You can cancel any time by contacting Mydoh. Mydoh reserves the right to cancel, modify or withdraw this offer at any time.

† The RBC Visa Prepaid Mydoh Smart Cash Card (“Mydoh Smart Cash Card”) is available as a physical and digital card that can be used to pay for purchases online or in-store anywhere Visa contactless (tap) is accepted.

 

Footnotes

1. The RBC Visa Prepaid Mydoh Smart Cash Card (“Mydoh Smart Cash Card”) is available as a physical and digital card that can be used to pay for purchases online or in-store anywhere Visa contactless (tap) is accepted.

2. Parents can load and kids can access up to a maximum of $500 per day on their Mydoh Smart Cash Card. When loading money to a Mydoh Smart Cash Card, there are limits to the number of transfers and dollar amounts. Please see transfer and transaction limits.

3. RBC Client means an individual who holds at least one personal deposit account with Royal Bank of Canada (excluding saving accounts and US dollar accounts), or a personal RBC Royal Bank Credit Card.