FAQ /
Customer Support

WHAT UPDATES ARE BEING MADE TO MYDOH APP TERMS & CONDITIONS AND THE SMART CASH CARD TERMS & CONDITIONS?

We make changes to the Terms & Conditions to clarify our terms & ensure that they remain transparent for you. Updates coming in effect on 23rd April 2024:

  • Enhanced functionality allowing Youth users (14+) to ID Verify in order to gain access to Peer-to-Peer transfer capabilities. We have updated defined terms, security instructions, and appropriate use terms in the Mydoh App Terms & Conditions. We have also made corresponding changes to defined terms in the Mydoh Smart Cash Card Terms & Conditions as well as introduced a new section on Peer Transfers. The new terms & conditions will be emailed to all Mydoh users in coming days. If you wish to access these beforehand please reach out to our support team.

If you or any minor you invited to use the app continue to use Mydoh after 23rd April 2024, you are agreeing to the updated Mydoh App Terms & Conditions and the Mydoh Smart Cash Card Terms & Conditions on your own behalf and on behalf of such minor(s). If you do not agree, you can choose to discontinue using Mydoh, and close your Mydoh account before these terms become effective by contacting us at support@mydoh.ca.