If your ID verification failed, give it another try! In most cases we find that your pictures might have just been a little blurry or the lighting was slightly too dark. Try taking the picture of your ID again on a dark background in a brighter area and this will generally resolve most issues 😊.
When trying ID verification again, please also make sure that:
If you are still unable to verify your account after completing all the steps listed above, please reach out to our support team through the in-app chat!