Setting up Mydoh

General

What is Mydoh?

How do I set up my Mydoh account?

How much does a Mydoh subscription cost?

How do I invite my kids to Mydoh?

How do my kids sign up for Mydoh?

How many kids can I add to Mydoh?

Is Mydoh available in Quebec?

Refer a Friend

What is the Refer a Friend Program?

How does the Refer a Friend Program work?

I referred a friend to Mydoh, but I didn’t earn the referral bonus.

ID Verification

Do I have to validate my identity when setting up a Mydoh Parent account?

Why isn’t my ID scanning?

I’m unable to take a selfie during ID Verification. What should I do?

My ID Verification process failed. What should I do?

How is Mydoh different?

What does Mydoh have that traditional kids' bank accounts don't?

Account Maintenance

Can we have more than one parent or legal guardian on our Mydoh account?

I entered my child’s profile information incorrect. How do I change it?

Add a Parent

How do I invite a second parent to my account?

How do I activate my second parent account?

How do I edit/delete a second parent invitation?

What can a secondary parent do?

Do parents on the same account share the same wallet balance?

Will I be charged extra for adding a second parent to my account?

I did not receive the activation code for my second parent account

How do I close a second parent account?