Setting up Mydoh

General

What is Mydoh?

How do I set up my Mydoh account?

How much does a Mydoh subscription cost?

How do I invite my kids to Mydoh?

How do my kids sign up for Mydoh?

How many kids can I add to Mydoh?

Is Mydoh available in Quebec?

Refer a Friend

What is the Refer a Friend Program?

How does the Refer a Friend Program work?

I referred a friend to Mydoh, but I didn’t earn the referral bonus.

ID Verification

Do I have to validate my identity when setting up a Mydoh account?

Why isn’t my ID scanning?

I’m unable to take a selfie during ID Verification. What should I do?

My ID Verification process failed. What should I do?

How is Mydoh different?

What does Mydoh have that traditional kids' bank accounts don't?

Is Mydoh different from a bank account?

Account Maintenance

Can we have more than one parent or legal guardian on our Mydoh account?

I entered my child’s date of birth wrong. How do I change it?

The information shown when I log into my RBC account is wrong. Will this affect my Mydoh account? How do I make any changes?