Setting up Mydoh

FAQ - Refer a Friend

What is the Refer a Friend Program?

How does the Refer a Friend Program work?

I referred a friend to Mydoh, but I didn’t earn the referral bonus.

ID Verification

Do I have to validate my identity when setting up a Mydoh Parent account?

Why isn’t my ID scanning?

I’m unable to take a selfie during ID Verification. What should I do?

My ID Verification process failed. What should I do?

Do kids need to verify their ID in order to use a Mydoh account?

How is Mydoh different?

What does Mydoh have that traditional kids' bank accounts don't?

Account Maintenance

Can we have more than one parent or legal guardian on our Mydoh account?

I entered my child’s profile information incorrect. How do I change it?

Add a Parent

Do parents on the same account share the same wallet balance?

What can a secondary parent do?

How do I edit/delete a second parent invitation?

How do I activate my second parent account?

How do I invite a second parent to my account?

I did not receive the activation code for my secondary parent account

How do I close a second parent account?