Mydoh Smart Cash Cards

Both cards are reloadable (digital and physical) Visa Prepaid Cards for kids, issued by Royal Bank of Canada. This means there is no interest rate charged or risk of debt, since kids can only spend the money that is available on their card’s balance which their parents provide.

Mydoh by Me is your personalized Smart Cash Card from Mydoh. It’s the same Mydoh Smart Cash Card you know and love, but now, kids (with the help of their parent) get to create an exciting personalized card design by either uploading an image from their personal photo gallery or from Mydoh’s photo gallery, onto their cards.

As a parent, if you choose to purchase a customized Card for your kid, you will pay a one-time customization fee of 6.99 CAD for each customized Card. This is in addition to any other current Card fees associated with the Mydoh Smart Cash Card. The Card customization fee is charged at the time of order for each customized Card, and for any replacement customized Card. Customized Cards are optional. Standard Cards are provided at no cost.

As a parent, if you choose to purchase a customized Card for your child, you will pay a one-time customization fee of 6.99 CAD for each customized Card. This is in addition to any other current Card fees associated with the Mydoh Smart Cash Card. The customization fee is charged at the time of order for each customized Card, and for any replacement customized Card. Customized Cards are optional. Standard Cards are provided at no cost.

While we would like to be able to offer this Card option at no additional cost, we need to charge a fee to cover the customization service and fulfillment process of this premium Card offering.

To ensure the best results, please review the following guidelines when uploading an image from your personal photo library to create your card:

• You need to be the owner of the image or have permission from the image owner to use it

• If your image includes another person, you need to have their written or verbal consent to use it

•  Your image needs to be at least 420×420 pixels and no bigger than 10MB. JPEG, PNG, GIF and bitmap file formats are accepted for your image.

If you have any questions, feel free to reach out to our support team.

In order to be compliant with our card issuer, Visa, and RBC standards, the following content is not permissible for printing on Mydoh customized cards:

• Copyright or licensed internet images, artwork, and material protected by IPL (categorized as Intellectual Property)

• Trademarks, company names, logos, advertising, and branded products

• Text

• Contact information, URLs, social media handles, barcodes, and QR codes

• Celebrities and infamous persons

• Memes and viral images

• Flags and emblems

• Firearms or weapons

• Money, bullion, and cryptocurrencies

• Drugs, drug references, drug paraphernalia, and pharmaceutical products

• Semi-nudity, nudity, provocative, and sexual reference

• Political or religious reference

• Illegal, anti-social activity, or behavior reflecting poorly on brands

• Violent or offensive content

• Fraud or interference of security features

• Ambiguous content

If you have any questions, feel free to reach out to our support team.

Primary parents can design and order a ‘Mydoh by Me’ card for their children by following these steps:

1. Sign up or log in to Mydoh.

2. Select the child you want to order a custom card for.

3. Select ‘Manage’.

4. Under ‘Physical Card Options’, select ‘Mydoh by Me’ and then, ‘Order Now’.

5. Follow the prompts to design your child’s card by selecting an image from Mydoh’s pre-approved gallery, or by uploading an image from your personal photo library.

6. Edit your design by adding cool stickers and other features.

7. Confirm your design, once satisfied.

8. Confirm your mailing address for shipment.

9. Ensure your Mydoh wallet has sufficient funds to make your purchase.

10. Confirm your purchase and get excited to receive your card!

If you have any questions, feel free to reach out to our support team.