Mydoh Smart Cash Card

General

What is the Mydoh Smart Cash Card?

Is the Mydoh Smart Cash Card secure?

How do I explain the Mydoh Smart Cash Card to my kids?

Does my child get a physical card?

What are the differences between my child’s digital and physical Smart Cash Card?

Managing the Mydoh Smart Cash Card

How do I activate my child's Mydoh Smart Cash Card?

Can I lock my child's Mydoh Smart Cash Card?

How do I report an unauthorized transaction on my child’s Smart Cash Card?

Using the Mydoh Smart Cash Card

How does my child make online and in-store purchases using their Mydoh Smart Cash Card?

Can my child withdraw cash at an ATM?

Can the Mydoh Smart Cash Card be used in other countries or with other currencies?

Are there limits to my child's Mydoh Smart Cash Card?

Physical Card

How do I order a physical card for my child?

Is there a PIN for my child’s physical card?

We haven’t received my child’s physical card yet. What should I do?

My child’s physical card was damaged. What should I do?

My child’s physical card was lost/stolen. What should I do?

Apple Wallet and Google Pay

Does the Mydoh Smart Cash Card work with Apple Pay, Google Pay, and/or Samsung Pay?

How do I add my child's Smart Cash Card to Apple Wallet?

How to make a purchase with Apple Pay?

Why isn’t Apple Pay working?

Does my child need to have a data plan to use their card in-store (tap)?